{"id":33,"date":"2026-10-17T13:27:46","date_gmt":"2026-10-17T13:27:46","guid":{"rendered":"https:\/\/galosom.com\/dk\/warranty-policy\/"},"modified":"2026-10-18T11:03:24","modified_gmt":"2026-10-18T11:03:24","slug":"warranty-policy","status":"publish","type":"page","link":"https:\/\/galosom.com\/dk\/warranty-policy\/","title":{"rendered":"Garantipolitik"},"content":{"rendered":"\n<h1 class=\"wp-block-heading\"><\/h1>\n\n\n\n<h2 class=\"wp-block-heading\">Vores engagement<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Hver urvinder fra Galosom er designet til at fungere p\u00e5lideligt i mange \u00e5r for ursamlere over hele verden. Vi st\u00e5r inde for kvaliteten af vores materialer, vores h\u00e5ndv\u00e6rk, elektronik og motorsystemer.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Hvis der opst\u00e5r en fabrikationsfejl i garantiperioden, vil vores team samarbejde med dig om at finde en fair og effektiv l\u00f8sning.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<h2 class=\"wp-block-heading\">Begr\u00e6nset garanti p\u00e5 18 m\u00e5neder<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Produkter fra Galosom er d\u00e6kket af en begr\u00e6nset garanti p\u00e5 18 m\u00e5neder fra leveringsdatoen.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Denne garanti d\u00e6kker fabrikationsfejl i:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Motorsystemer<\/li>\n\n\n\n<li>Styringselektronik<\/li>\n\n\n\n<li>Intern ledningsf\u00f8ring<\/li>\n\n\n\n<li>Str\u00f8mforsyningssystemer<\/li>\n\n\n\n<li>Mekaniske komponenter<\/li>\n\n\n\n<li>Fabriksmonteret udstyr<\/li>\n\n\n\n<li>Fejl i den konstruktionsm\u00e6ssige udf\u00f8relse<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Hvis der opst\u00e5r en d\u00e6kket fejl i garantiperioden, kan Galosom efter eget sk\u00f8n:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Levere reservedele<\/li>\n\n\n\n<li>Yde teknisk support og vejledning om reparation<\/li>\n\n\n\n<li>Reparere produktet<\/li>\n\n\n\n<li>Erstatte det defekte produkt<\/li>\n\n\n\n<li>Tilbyde en alternativ l\u00f8sning, n\u00e5r det er passende<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<h2 class=\"wp-block-heading\">30 dages ombytningsgaranti<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Hvis der indberettes en produktionsfejl inden for de f\u00f8rste 30 dage efter leveringen, vil Galosom prioritere en l\u00f8sning med ombytning, n\u00e5r det er praktisk muligt.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For at hj\u00e6lpe os med hurtigt at vurdere problemet kan kunder blive bedt om at oplyse:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ordrenummer<\/li>\n\n\n\n<li>Produktmodel<\/li>\n\n\n\n<li>Fotos<\/li>\n\n\n\n<li>Video, der viser problemet<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\nn<h2 class=\"wp-block-heading\">Kundesupport<\/h2>nnnn<p class=\"wp-block-paragraph\">Garanti og teknisk support koordineres gennem Galosom kundesupport p\u00e5 <a href=\"mailto:support@galosom.com\">support@galosom.com<\/a>. Eventuel regional servicetilg\u00e6ngelighed bekr\u00e6ftes skriftligt for den enkelte sag, inden et produkt sendes til service.<\/p>nnnn<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>nnn\n<h2 class=\"wp-block-heading\">Teknisk support i hele produktets levetid<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Selv efter garantiperiodens udl\u00f8b er Galosom fortsat engageret i at hj\u00e6lpe vores kunder.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Vi tilbyder:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Teknisk assistance<\/li>\n\n\n\n<li>Vejledning i betjening<\/li>\n\n\n\n<li>Anbefalinger til indstilling af TPD<\/li>\n\n\n\n<li>Hj\u00e6lp til fejlfinding<\/li>\n\n\n\n<li>Anbefalinger til produktpleje<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Teknisk support i hele produktets levetid er tilg\u00e6ngelig for alle originale Galosom-produkter.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<h2 class=\"wp-block-heading\">Tilg\u00e6ngelighed af reservedele<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Vi forst\u00e5r, at samlere ofte beholder urvindere i h\u00f8j kvalitet i mange \u00e5r.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Afh\u00e6ngigt af tilg\u00e6ngeligheden bestr\u00e6ber Galosom sig p\u00e5 at levere reservedele, herunder:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Urpuder til urvindere<\/li>\n\n\n\n<li>Str\u00f8madaptere<\/li>\n\n\n\n<li>Rotorsamlinger<\/li>\n\n\n\n<li>Motorer<\/li>\n\n\n\n<li>Indvendige komponenter<\/li>\n\n\n\n<li>Monteringsdele<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Tilg\u00e6ngeligheden kan variere afh\u00e6ngigt af produktgeneration og produktionsstatus.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<h2 class=\"wp-block-heading\">Hvad garantien ikke d\u00e6kker<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Denne garanti d\u00e6kker ikke:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Almindelig kosmetisk slitage<\/li>\n\n\n\n<li>Ridser, buler eller skader p\u00e5 overfladebehandlingen som f\u00f8lge af brug<\/li>\n\n\n\n<li>Skader for\u00e5rsaget af uheld, h\u00e5rdh\u00e6ndet behandling, forkert brug eller fors\u00f8mmelse<\/li>\n\n\n\n<li>Uautoriserede \u00e6ndringer eller reparationer<\/li>\n\n\n\n<li>Skader for\u00e5rsaget af forkert sp\u00e6nding eller str\u00f8mkilder<\/li>\n\n\n\n<li>Skader som f\u00f8lge af forkert transport efter levering<\/li>\n\n\n\n<li>Erhvervsm\u00e6ssig brug eller udlejning<\/li>\n\n\n\n<li>Naturkatastrofer, brand, oversv\u00f8mmelse eller andre eksterne \u00e5rsager uden for vores kontrol<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<h2 class=\"wp-block-heading\">Garantikrav<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">For at g\u00f8re et garantikrav g\u00e6ldende bedes du kontakte vores supportteam og oplyse:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ordrenummer<\/li>\n\n\n\n<li>Produktmodel<\/li>\n\n\n\n<li>Beskrivelse af problemet<\/li>\n\n\n\n<li>Fotos eller videoer, hvis det er relevant<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Vores team gennemg\u00e5r oplysningerne og anbefaler den bedst egnede l\u00f8sning.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">De fleste henvendelser f\u00e5r et indledende svar inden for 48 arbejdstimer.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n\n\n\n\n<h2 class=\"wp-block-heading\">Mulighed for overdragelse<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Denne garanti g\u00e6lder kun for den oprindelige k\u00f8ber og kan ikke overdrages, medmindre g\u00e6ldende lovgivning kr\u00e6ver andet.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<h2 class=\"wp-block-heading\">Kontakt os<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Kontakt os for hj\u00e6lp med garantien:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Galosom Kundesupport<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">E-mail: <a href=\"mailto:support@galosom.com\">support@galosom.com<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Vi bestr\u00e6ber os p\u00e5 at give enhver samler, der v\u00e6lger Galosom, en f\u00f8rsteklasses oplevelse som ejer og langsigtet support.<\/p>\n\n\n<!-- galosom-europe-guarantee-20260915 -->\n<h2 class=\"wp-block-heading\">Lovbestemte garantirettigheder i Europa<\/h2>\n<p class=\"wp-block-paragraph\">Garantien p\u00e5 18 m\u00e5neder er en kommerciel garanti og erstatter, begr\u00e6nser eller udelukker ikke ufravigelige forbrugerrettigheder. Forbrugere i Den Europ\u00e6iske Union bevarer den g\u00e6ldende lovbestemte minimumsgaranti p\u00e5 to \u00e5r for varer samt enhver l\u00e6ngere eller yderligere beskyttelse, der kr\u00e6ves i henhold til lovgivningen i deres land.<\/p>","protected":false},"excerpt":{"rendered":"<p>Vores engagement Hver urvinder fra Galosom er designet til at fungere p\u00e5lideligt i mange \u00e5r for ursamlere over hele verden. Vi st\u00e5r inde for kvaliteten af vores materialer, vores h\u00e5ndv\u00e6rk, elektronik og motorsystemer. Hvis der opst\u00e5r en fabrikationsfejl i garantiperioden, vil vores team samarbejde med dig om at finde en fair og effektiv l\u00f8sning. Begr\u00e6nset &#8230; <a title=\"Garantipolitik\" class=\"read-more\" href=\"https:\/\/galosom.com\/dk\/warranty-policy\/\" aria-label=\"L\u00e6s mere om Garantipolitik\">L\u00e6s mere<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/template-standard-content.php","meta":{"_galosom_page_hero_image_fit":"cover","_galosom_page_hero_width":"full","_galosom_page_hero_overlay_mode":"light","_galosom_page_hero_overlay_strength":86,"_galosom_page_hero_title":"","_galosom_page_hero_subtitle":"","_galosom_page_hero_title_font":"default","_galosom_page_hero_title_size":0,"_galosom_page_hero_subtitle_size":0,"_galosom_page_hero_title_color":"","_galosom_page_hero_text_color":"","_galosom_page_hero_eyebrow_color":"","footnotes":""},"galosom_page_group":[],"class_list":["post-33","page","type-page","status-publish"],"_links":{"self":[{"href":"https:\/\/galosom.com\/dk\/wp-json\/wp\/v2\/pages\/33","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/galosom.com\/dk\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/galosom.com\/dk\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/galosom.com\/dk\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/galosom.com\/dk\/wp-json\/wp\/v2\/comments?post=33"}],"version-history":[{"count":1,"href":"https:\/\/galosom.com\/dk\/wp-json\/wp\/v2\/pages\/33\/revisions"}],"predecessor-version":[{"id":703,"href":"https:\/\/galosom.com\/dk\/wp-json\/wp\/v2\/pages\/33\/revisions\/703"}],"wp:attachment":[{"href":"https:\/\/galosom.com\/dk\/wp-json\/wp\/v2\/media?parent=33"}],"wp:term":[{"taxonomy":"galosom_page_group","embeddable":true,"href":"https:\/\/galosom.com\/dk\/wp-json\/wp\/v2\/galosom_page_group?post=33"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}