{"id":15,"date":"2026-10-17T13:44:22","date_gmt":"2026-10-17T13:44:22","guid":{"rendered":"https:\/\/galosom.com\/tr\/refund-policy\/"},"modified":"2026-10-18T11:05:51","modified_gmt":"2026-10-18T11:05:51","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/galosom.com\/tr\/refund-policy\/","title":{"rendered":"\u0130ade &amp; Geri \u00d6deme Politikas\u0131"},"content":{"rendered":"\n<h1 class=\"wp-block-heading\"><\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">Galosom olarak, her koleksiyoncunun sat\u0131n al\u0131m\u0131ndan tamamen memnun olmas\u0131n\u0131 istiyoruz. Sipari\u015finiz herhangi bir nedenle beklentilerinizi kar\u015f\u0131lamazsa size yard\u0131mc\u0131 olmak i\u00e7in buraday\u0131z.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">30 G\u00fcnl\u00fck \u0130ade S\u00fcresi<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Sipari\u015finiz teslim edildikten sonraki 30 g\u00fcn i\u00e7inde iade talebinde bulunabilirsiniz.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u0130ade ko\u015fullar\u0131:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u00dcr\u00fcn orijinal durumunda olmal\u0131d\u0131r.<\/li>\n\n\n\n<li>\u00dcr\u00fcnde yanl\u0131\u015f kullan\u0131m, de\u011fi\u015fiklik veya uygunsuz kullan\u0131m nedeniyle olu\u015fmu\u015f hasar belirtileri bulunmamal\u0131d\u0131r.<\/li>\n\n\n\n<li>T\u00fcm orijinal aksesuarlar, k\u0131lavuzlar, ek belgeler, koruyucu malzemeler ve ambalaj dahil edilmelidir.<\/li>\n\n\n\n<li>Sat\u0131n alma kan\u0131t\u0131 gereklidir.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">M\u00fc\u015fteri destek ekibimizden iade onay\u0131 almadan hi\u00e7bir \u00fcr\u00fcn\u00fc iade etmeyiniz. \u0130adeyi orijinal g\u00f6nderim adresine veya paketin \u00fczerinde belirtilen adrese g\u00f6ndermeyiniz.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<h2 class=\"wp-block-heading\">\u0130ade Talebi Nas\u0131l Olu\u015fturulur<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u0130ade talebinde bulunmak i\u00e7in l\u00fctfen destek ekibimizle ileti\u015fime ge\u00e7in ve a\u015fa\u011f\u0131daki bilgileri payla\u015f\u0131n:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Sipari\u015f numaras\u0131<\/li>\n\n\n\n<li>\u00dcr\u00fcn modeli<\/li>\n\n\n\n<li>\u0130ade nedeni<\/li>\n\n\n\n<li>\u00dcr\u00fcn hasarl\u0131 veya kusurluysa foto\u011fraf ya da video<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">\u0130ade talebinizi ilettikten sonra destek ekibimiz talebinizi inceleyecektir. \u0130ade onaylan\u0131rsa do\u011fru iade adresi ve iade talimatlar\u0131 e-posta yoluyla taraf\u0131n\u0131za g\u00f6nderilecektir.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<h2 class=\"wp-block-heading\">Hasarl\u0131, Kusurlu veya Yanl\u0131\u015f \u00dcr\u00fcnler<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Sipari\u015finiz hasarl\u0131, kusurlu veya yanl\u0131\u015f geldiyse l\u00fctfen teslimattan sonraki 7 g\u00fcn i\u00e7inde bizimle ileti\u015fime ge\u00e7in.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">L\u00fctfen \u015funlar\u0131 ekleyin:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u00dcr\u00fcn\u00fcn foto\u011fraflar\u0131<\/li>\n\n\n\n<li>Kargo kutusunun foto\u011fraflar\u0131<\/li>\n\n\n\n<li>Kargo etiketinin foto\u011fraflar\u0131<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">\u0130nceleme sonras\u0131nda Galosom uygun bir \u00e7\u00f6z\u00fcm sunacakt\u0131r. Bu \u00e7\u00f6z\u00fcm \u015funlar\u0131 i\u00e7erebilir:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Yedek par\u00e7alar<\/li>\n\n\n\n<li>\u00dcr\u00fcn\u00fcn yenisiyle de\u011fi\u015ftirilmesi<\/li>\n\n\n\n<li>Tam para iadesi<\/li>\n\n\n\n<li>Di\u011fer makul \u00e7\u00f6z\u00fcmler<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Onaylanan kaliteyle ilgili sorunlarda iade kargo \u00fccreti Galosom taraf\u0131ndan kar\u015f\u0131lanacakt\u0131r.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<h2 class=\"wp-block-heading\">Kusurlu Olmayan \u00dcr\u00fcnlerin \u0130adesi<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Bir \u00fcr\u00fcn\u00fc \u00fcr\u00fcn kalitesi, uyumluluk, kargo hasar\u0131 veya \u00fcretim kusurlar\u0131yla ilgisi olmayan nedenlerle iade etmeye karar verirseniz:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u0130ade kargo \u00fccretlerinden m\u00fc\u015fteri sorumludur.<\/li>\n\n\n\n<li>\u0130lk g\u00f6nderim \u00fccretleri iade edilmez.<\/li>\n\n\n\n<li>Galosom stok yenileme \u00fccreti veya iade i\u015flemi \u00fccreti almaz.<\/li>\n\n\n\n<li>\u00dcr\u00fcn, yeniden sat\u0131labilir durumda ula\u015fmal\u0131d\u0131r.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Para iadesi uygunlu\u011fu, iade edilen \u00fcr\u00fcn incelendikten sonra belirlenir.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<h2 class=\"wp-block-heading\">Para \u0130adesinin \u0130\u015fleme Al\u0131nmas\u0131<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u0130ade edilen \u00fcr\u00fcn teslim al\u0131n\u0131p incelendikten sonra, para iadesinin durumu hakk\u0131nda sizi bilgilendirece\u011fiz.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Onaylanan para iadeleri, sat\u0131n alma i\u015fleminde kullan\u0131lan ilk \u00f6deme y\u00f6ntemine yap\u0131l\u0131r.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Para iadesi onayland\u0131ktan sonra, tutar\u0131n genellikle 3\u201310 i\u015f g\u00fcn\u00fc i\u00e7inde ilk \u00f6deme y\u00f6nteminize aktar\u0131lmas\u0131n\u0131 bekleyebilirsiniz. Bu s\u00fcre, Galosom ile \u00f6deme sa\u011flay\u0131c\u0131s\u0131 veya bankan\u0131n i\u015flem s\u00fcresini kapsar.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Tutar\u0131n hesab\u0131n\u0131za yans\u0131ma s\u00fcresi finans kurulu\u015funuza ba\u011fl\u0131 olarak de\u011fi\u015febilir.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<h2 class=\"wp-block-heading\">Sipari\u015f \u0130ptali<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Sipari\u015fler kargoya verilmeden \u00f6nce iptal edilebilir.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Sipari\u015f zaten kargoya verilmi\u015fse bu politika kapsam\u0131nda iade talebi olarak de\u011ferlendirilir.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<h2 class=\"wp-block-heading\">\u0130ade Edilemeyen \u00dcr\u00fcnler<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">A\u015fa\u011f\u0131daki \u00fcr\u00fcnler kusurlu olmad\u0131klar\u0131 s\u00fcrece iade edilemez:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u00d6zelle\u015ftirilmi\u015f veya ki\u015fiselle\u015ftirilmi\u015f \u00fcr\u00fcnler<\/li>\n\n\n\n<li>\u0130ndirimli veya son sat\u0131\u015f \u00fcr\u00fcnleri<\/li>\n\n\n\n<li>Hediye kartlar\u0131<\/li>\n\n\n\n<li>Yanl\u0131\u015f kullan\u0131m, de\u011fi\u015fiklik, kaza veya yetkisiz onar\u0131m nedeniyle hasar g\u00f6ren \u00fcr\u00fcnler<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<h2 class=\"wp-block-heading\">\u0130ade Ko\u015fullar\u0131<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u0130ade edilen \u00fcr\u00fcnler ta\u015f\u0131ma s\u0131ras\u0131nda yeterince korunmal\u0131d\u0131r.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Galosom, iade edilen \u00fcr\u00fcnlerin a\u015fa\u011f\u0131daki durumlardan birini ta\u015f\u0131mas\u0131 h\u00e2linde geri \u00f6deme tutar\u0131n\u0131 azaltma veya geri \u00f6demeyi reddetme hakk\u0131n\u0131 sakl\u0131 tutar:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Eksik par\u00e7a veya aksesuar bulunmas\u0131<\/li>\n\n\n\n<li>Ambalaj\u0131 hasarl\u0131 \u015fekilde iade edilmesi<\/li>\n\n\n\n<li>Normal incelemenin \u00f6tesinde kullan\u0131m izleri ta\u015f\u0131mas\u0131<\/li>\n\n\n\n<li>Yetersiz ambalaj nedeniyle iade g\u00f6nderimi s\u0131ras\u0131nda hasar g\u00f6rmesi<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<h2 class=\"wp-block-heading\">Bize Ula\u015f\u0131n<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u0130ade veya geri \u00f6deme konusunda yard\u0131m almak i\u00e7in l\u00fctfen \u015fu adresle ileti\u015fime ge\u00e7in:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">M\u00fc\u015fteri Destek Ekibi<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">E-posta: <a href=\"mailto:support@galosom.com\">support@galosom.com<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Telefon: <a href=\"tel:+14703103841\">+1 (470) 310-3841<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Adil, \u015feffaf ve koleksiyoncular\u0131 \u00f6n planda tutan bir sahiplik deneyimi sunmay\u0131 taahh\u00fct ediyoruz.<\/p>\n\n\n<!-- galosom-europe-returns-20260915 -->\n<h2 class=\"wp-block-heading\">Avrupa T\u00fcketici Haklar\u0131<\/h2>\n<p class=\"wp-block-paragraph\">Avrupa\u2019n\u0131n emredici hukuku kapsam\u0131nda korunan t\u00fcketiciler i\u00e7in bu politika, feragat edilemeyen haklar\u0131 s\u0131n\u0131rlamaz. Uygun mesafeli al\u0131\u015fveri\u015fler, Avrupa Birli\u011fi\u2019nin 14 g\u00fcnl\u00fck cayma s\u00fcresi de dahil olmak \u00fczere ge\u00e7erli yasal cayma s\u00fcresi i\u00e7inde iptal edilebilir. Galosom taraf\u0131ndan belirtilen 30 g\u00fcnl\u00fck iade s\u00fcresi daha avantajl\u0131 oldu\u011funda uygulan\u0131r. Do\u011fru uluslararas\u0131 iade talimatlar\u0131n\u0131n verilebilmesi i\u00e7in m\u00fc\u015fteriler, \u00fcr\u00fcn\u00fc iade etmeden \u00f6nce destek ekibiyle ileti\u015fime ge\u00e7melidir.<\/p>","protected":false},"excerpt":{"rendered":"<p>Galosom olarak, her koleksiyoncunun sat\u0131n al\u0131m\u0131ndan tamamen memnun olmas\u0131n\u0131 istiyoruz. Sipari\u015finiz herhangi bir nedenle beklentilerinizi kar\u015f\u0131lamazsa size yard\u0131mc\u0131 olmak i\u00e7in buraday\u0131z. 30 G\u00fcnl\u00fck \u0130ade S\u00fcresi Sipari\u015finiz teslim edildikten sonraki 30 g\u00fcn i\u00e7inde iade talebinde bulunabilirsiniz. \u0130ade ko\u015fullar\u0131: M\u00fc\u015fteri destek ekibimizden iade onay\u0131 almadan hi\u00e7bir \u00fcr\u00fcn\u00fc iade etmeyiniz. \u0130adeyi orijinal g\u00f6nderim adresine veya paketin \u00fczerinde belirtilen &#8230; <a title=\"\u0130ade &amp; Geri \u00d6deme Politikas\u0131\" class=\"read-more\" href=\"https:\/\/galosom.com\/tr\/refund-policy\/\" aria-label=\"\u0130ade &amp; Geri \u00d6deme Politikas\u0131 hakk\u0131nda daha fazlas\u0131n\u0131 okuyun\">Devam\u0131n\u0131 oku<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/template-standard-content.php","meta":{"_galosom_page_hero_image_fit":"cover","_galosom_page_hero_width":"full","_galosom_page_hero_overlay_mode":"light","_galosom_page_hero_overlay_strength":86,"_galosom_page_hero_title":"","_galosom_page_hero_subtitle":"","_galosom_page_hero_title_font":"default","_galosom_page_hero_title_size":0,"_galosom_page_hero_subtitle_size":0,"_galosom_page_hero_title_color":"","_galosom_page_hero_text_color":"","_galosom_page_hero_eyebrow_color":"","footnotes":""},"galosom_page_group":[],"class_list":["post-15","page","type-page","status-publish"],"_links":{"self":[{"href":"https:\/\/galosom.com\/tr\/wp-json\/wp\/v2\/pages\/15","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/galosom.com\/tr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/galosom.com\/tr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/galosom.com\/tr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/galosom.com\/tr\/wp-json\/wp\/v2\/comments?post=15"}],"version-history":[{"count":1,"href":"https:\/\/galosom.com\/tr\/wp-json\/wp\/v2\/pages\/15\/revisions"}],"predecessor-version":[{"id":690,"href":"https:\/\/galosom.com\/tr\/wp-json\/wp\/v2\/pages\/15\/revisions\/690"}],"wp:attachment":[{"href":"https:\/\/galosom.com\/tr\/wp-json\/wp\/v2\/media?parent=15"}],"wp:term":[{"taxonomy":"galosom_page_group","embeddable":true,"href":"https:\/\/galosom.com\/tr\/wp-json\/wp\/v2\/galosom_page_group?post=15"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}