{"id":33,"date":"2026-10-17T13:45:32","date_gmt":"2026-10-17T13:45:32","guid":{"rendered":"https:\/\/galosom.com\/tr\/warranty-policy\/"},"modified":"2026-10-17T13:45:32","modified_gmt":"2026-10-17T13:45:32","slug":"warranty-policy","status":"publish","type":"page","link":"https:\/\/galosom.com\/tr\/warranty-policy\/","title":{"rendered":"Garanti Politikas\u0131"},"content":{"rendered":"\n<h1 class=\"wp-block-heading\"><\/h1>\n\n\n\n<h2 class=\"wp-block-heading\">Taahh\u00fcd\u00fcm\u00fcz<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Her Galosom saat kurma kutusu, d\u00fcnyan\u0131n d\u00f6rt bir yan\u0131ndaki saat koleksiyoncular\u0131na y\u0131llarca g\u00fcvenilir performans sunacak \u015fekilde tasarlanm\u0131\u015ft\u0131r. Malzemelerimizin, i\u015f\u00e7ili\u011fimizin, elektronik aksam\u0131m\u0131z\u0131n ve motor sistemlerimizin kalitesinin arkas\u0131nday\u0131z.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Garanti s\u00fcresi i\u00e7inde bir \u00fcretim kusuru meydana gelirse ekibimiz, adil ve h\u0131zl\u0131 bir \u00e7\u00f6z\u00fcm sunmak i\u00e7in sizinle birlikte \u00e7al\u0131\u015facakt\u0131r.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<h2 class=\"wp-block-heading\">18 Ay S\u0131n\u0131rl\u0131 Garanti<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Galosom \u00fcr\u00fcnleri, teslimat tarihinden itibaren 18 ay s\u0131n\u0131rl\u0131 garanti kapsam\u0131ndad\u0131r.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Bu garanti a\u015fa\u011f\u0131daki \u00fcretim kusurlar\u0131n\u0131 kapsar:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Motor sistemleri<\/li>\n\n\n\n<li>Kontrol elektroni\u011fi<\/li>\n\n\n\n<li>Dahili kablolama<\/li>\n\n\n\n<li>G\u00fc\u00e7 sistemleri<\/li>\n\n\n\n<li>Mekanik bile\u015fenler<\/li>\n\n\n\n<li>Fabrikada tak\u0131lm\u0131\u015f donan\u0131mlar<\/li>\n\n\n\n<li>Yap\u0131sal i\u015f\u00e7ilik kusurlar\u0131<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Garanti s\u00fcresi i\u00e7inde garanti kapsam\u0131ndaki bir kusur meydana gelirse Galosom kendi takdirine ba\u011fl\u0131 olarak:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Yedek par\u00e7a sa\u011flayabilir<\/li>\n\n\n\n<li>Teknik destek ve onar\u0131m konusunda rehberlik sa\u011flayabilir<\/li>\n\n\n\n<li>\u00dcr\u00fcn\u00fc onarabilir<\/li>\n\n\n\n<li>Kusurlu \u00fcr\u00fcn\u00fc de\u011fi\u015ftirebilir<\/li>\n\n\n\n<li>Uygun oldu\u011funda alternatif bir \u00e7\u00f6z\u00fcm sunabilir<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<h2 class=\"wp-block-heading\">30 G\u00fcnl\u00fck De\u011fi\u015fim Garantisi<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Teslimattan sonraki ilk 30 g\u00fcn i\u00e7inde bir \u00fcretim kusuru bildirilirse, Galosom m\u00fcmk\u00fcn oldu\u011fu durumlarda \u00f6ncelikle \u00fcr\u00fcn de\u011fi\u015fimi \u00e7\u00f6z\u00fcm\u00fc sunacakt\u0131r.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Sorunu h\u0131zl\u0131ca de\u011ferlendirebilmemiz i\u00e7in m\u00fc\u015fterilerden \u015funlar\u0131 sunmalar\u0131 istenebilir:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Sipari\u015f numaras\u0131<\/li>\n\n\n\n<li>\u00dcr\u00fcn modeli<\/li>\n\n\n\n<li>Foto\u011fraflar<\/li>\n\n\n\n<li>Sorunu g\u00f6steren video<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\nn<h2 class=\"wp-block-heading\">M\u00fc\u015fteri Deste\u011fi<\/h2>nnnn<p class=\"wp-block-paragraph\">Garanti ve teknik destek, Galosom M\u00fc\u015fteri Deste\u011fi arac\u0131l\u0131\u011f\u0131yla <a href=\"mailto:support@galosom.com\">support@galosom.com<\/a> \u00fczerinden koordine edilir. B\u00f6lgesel servis olana\u011f\u0131 varsa, \u00fcr\u00fcn servis i\u00e7in g\u00f6nderilmeden \u00f6nce ilgili durum i\u00e7in yaz\u0131l\u0131 olarak teyit edilir.<\/p>nnnn<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>nnn\n<h2 class=\"wp-block-heading\">\u00d6m\u00fcr Boyu Teknik Destek<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Garanti s\u00fcresi sona erdikten sonra bile Galosom m\u00fc\u015fterilerimize destek vermeyi s\u00fcrd\u00fcr\u00fcr.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u015eunlar\u0131 sunuyoruz:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Teknik yard\u0131m<\/li>\n\n\n\n<li>Kullan\u0131m talimatlar\u0131<\/li>\n\n\n\n<li>TPD ayar \u00f6nerileri<\/li>\n\n\n\n<li>Sorun giderme deste\u011fi<\/li>\n\n\n\n<li>\u00dcr\u00fcn bak\u0131m\u0131 \u00f6nerileri<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">T\u00fcm orijinal Galosom \u00fcr\u00fcnleri i\u00e7in \u00f6m\u00fcr boyu teknik destek sunulur.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<h2 class=\"wp-block-heading\">Yedek Par\u00e7a Bulunabilirli\u011fi<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Koleksiyoncular\u0131n kaliteli saat kurma kutular\u0131n\u0131 uzun y\u0131llar kulland\u0131\u011f\u0131n\u0131 biliyoruz.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Bulunabilirlik durumuna ba\u011fl\u0131 olarak Galosom a\u015fa\u011f\u0131dakiler de dahil olmak \u00fczere yedek par\u00e7alar sa\u011flamaya \u00e7al\u0131\u015f\u0131r:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Saat yast\u0131klar\u0131<\/li>\n\n\n\n<li>G\u00fc\u00e7 adapt\u00f6rleri<\/li>\n\n\n\n<li>Rotor d\u00fczenekleri<\/li>\n\n\n\n<li>Motorlar<\/li>\n\n\n\n<li>\u0130\u00e7 bile\u015fenler<\/li>\n\n\n\n<li>Donan\u0131m bile\u015fenleri<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Bulunabilirlik, \u00fcr\u00fcn nesline ve \u00fcretim durumuna g\u00f6re de\u011fi\u015febilir.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<h2 class=\"wp-block-heading\">Kapsam D\u0131\u015f\u0131nda Kalanlar<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Bu garanti a\u015fa\u011f\u0131dakileri kapsamaz:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Normal kozmetik a\u015f\u0131nma<\/li>\n\n\n\n<li>Kullan\u0131mdan kaynaklanan \u00e7izikler, ezikler veya y\u00fczey hasarlar\u0131<\/li>\n\n\n\n<li>Kaza, k\u00f6t\u00fc muamele, yanl\u0131\u015f kullan\u0131m veya ihmalden kaynaklanan hasarlar<\/li>\n\n\n\n<li>Yetkisiz de\u011fi\u015fiklikler veya onar\u0131mlar<\/li>\n\n\n\n<li>Uygun olmayan voltaj veya g\u00fc\u00e7 kaynaklar\u0131ndan kaynaklanan hasarlar<\/li>\n\n\n\n<li>Teslimattan sonra uygun olmayan ta\u015f\u0131madan kaynaklanan hasarlar<\/li>\n\n\n\n<li>Ticari veya kiralama ama\u00e7l\u0131 kullan\u0131m<\/li>\n\n\n\n<li>Do\u011fal afetler, yang\u0131n, sel veya kontrol\u00fcm\u00fcz d\u0131\u015f\u0131ndaki di\u011fer d\u0131\u015f etkenler<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<h2 class=\"wp-block-heading\">Garanti Talep S\u00fcreci<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Garanti talebinde bulunmak i\u00e7in l\u00fctfen destek ekibimizle ileti\u015fime ge\u00e7in ve a\u015fa\u011f\u0131daki bilgileri payla\u015f\u0131n:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Sipari\u015f numaras\u0131<\/li>\n\n\n\n<li>\u00dcr\u00fcn modeli<\/li>\n\n\n\n<li>Sorunun a\u00e7\u0131klamas\u0131<\/li>\n\n\n\n<li>Uygun oldu\u011funda foto\u011fraf veya videolar<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Ekibimiz bilgileri inceleyip en uygun \u00e7\u00f6z\u00fcm\u00fc \u00f6nerecektir.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ba\u015fvurular\u0131n \u00e7o\u011funa ilk yan\u0131t 48 i\u015f saati i\u00e7inde verilir.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n\n\n\n\n<h2 class=\"wp-block-heading\">Devredilebilirlik<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Bu garanti yaln\u0131zca ilk al\u0131c\u0131 i\u00e7in ge\u00e7erlidir ve y\u00fcr\u00fcrl\u00fckteki yasalar aksini gerektirmedik\u00e7e devredilemez.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<h2 class=\"wp-block-heading\">Bize Ula\u015f\u0131n<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Garanti deste\u011fi i\u00e7in l\u00fctfen \u015fu adresle ileti\u015fime ge\u00e7in:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Galosom M\u00fc\u015fteri Deste\u011fi<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">E-posta: <a href=\"mailto:support@galosom.com\">support@galosom.com<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Galosom markas\u0131n\u0131 tercih eden her koleksiyoncuya \u00fcst\u00fcn bir sahiplik deneyimi ve uzun vadeli destek sunmay\u0131 taahh\u00fct ediyoruz.<\/p>\n\n\n<!-- galosom-europe-guarantee-20260915 -->\n<h2 class=\"wp-block-heading\">Avrupa&#8217;daki Yasal Garanti Haklar\u0131<\/h2>\n<p class=\"wp-block-paragraph\">18 ay s\u0131n\u0131rl\u0131 garanti ticari bir garantidir ve zorunlu t\u00fcketici haklar\u0131n\u0131n yerine ge\u00e7mez, bu haklar\u0131 azaltmaz veya ortadan kald\u0131rmaz. Avrupa Birli\u011fi t\u00fcketicileri, mallar i\u00e7in ge\u00e7erli en az iki y\u0131ll\u0131k yasal garanti hakk\u0131n\u0131 ve kendi \u00fclkelerinin yasalar\u0131n\u0131n gerektirdi\u011fi daha uzun s\u00fcreli veya ek korumalar\u0131 sakl\u0131 tutar.<\/p>","protected":false},"excerpt":{"rendered":"<p>Taahh\u00fcd\u00fcm\u00fcz Her Galosom saat kurma kutusu, d\u00fcnyan\u0131n d\u00f6rt bir yan\u0131ndaki saat koleksiyoncular\u0131na y\u0131llarca g\u00fcvenilir performans sunacak \u015fekilde tasarlanm\u0131\u015ft\u0131r. Malzemelerimizin, i\u015f\u00e7ili\u011fimizin, elektronik aksam\u0131m\u0131z\u0131n ve motor sistemlerimizin kalitesinin arkas\u0131nday\u0131z. Garanti s\u00fcresi i\u00e7inde bir \u00fcretim kusuru meydana gelirse ekibimiz, adil ve h\u0131zl\u0131 bir \u00e7\u00f6z\u00fcm sunmak i\u00e7in sizinle birlikte \u00e7al\u0131\u015facakt\u0131r. 18 Ay S\u0131n\u0131rl\u0131 Garanti Galosom \u00fcr\u00fcnleri, teslimat tarihinden itibaren &#8230; <a title=\"Garanti Politikas\u0131\" class=\"read-more\" href=\"https:\/\/galosom.com\/tr\/warranty-policy\/\" aria-label=\"Garanti Politikas\u0131 hakk\u0131nda daha fazlas\u0131n\u0131 okuyun\">Devam\u0131n\u0131 oku<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/template-standard-content.php","meta":{"_galosom_page_hero_image_fit":"cover","_galosom_page_hero_width":"full","_galosom_page_hero_overlay_mode":"light","_galosom_page_hero_overlay_strength":86,"_galosom_page_hero_title":"","_galosom_page_hero_subtitle":"","_galosom_page_hero_title_font":"default","_galosom_page_hero_title_size":0,"_galosom_page_hero_subtitle_size":0,"_galosom_page_hero_title_color":"","_galosom_page_hero_text_color":"","_galosom_page_hero_eyebrow_color":"","footnotes":""},"galosom_page_group":[],"class_list":["post-33","page","type-page","status-publish"],"_links":{"self":[{"href":"https:\/\/galosom.com\/tr\/wp-json\/wp\/v2\/pages\/33","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/galosom.com\/tr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/galosom.com\/tr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/galosom.com\/tr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/galosom.com\/tr\/wp-json\/wp\/v2\/comments?post=33"}],"version-history":[{"count":0,"href":"https:\/\/galosom.com\/tr\/wp-json\/wp\/v2\/pages\/33\/revisions"}],"wp:attachment":[{"href":"https:\/\/galosom.com\/tr\/wp-json\/wp\/v2\/media?parent=33"}],"wp:term":[{"taxonomy":"galosom_page_group","embeddable":true,"href":"https:\/\/galosom.com\/tr\/wp-json\/wp\/v2\/galosom_page_group?post=33"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}